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Personal help and a personal touch 5 out of 5 (5 out of 5)
This particular color in Malabrigo Worsted varies wildly from batch to batch. I had been waiting for it to show up with certain colors predominating, so when it did, I wanted to order but was hesitant. I called & spoke with a young lady who personally pulled a few skeins, described the colors, picked out 2 that looked the most alike, and that it was I received with a note from her. I already knew the yarn was wonderful, but the service at JBW makes all the difference in purchasing here.
By MDTechWriter on Aug 01, 2012      (read MDTechWriter's other reviews) 0 out of 3 found this review helpful
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