Review List
UPDATE on Disappointed
I e-mailed the Knitter's Pride company about my fixed circular needles in which the cable came loose and there was something clicking in side, after I wrote a review here with a poor rating.
I was pleasantly surprised when I heard from them within 24 hours, saying they would gladly replace the needles! I expected I would have to send them to them and be without my size 13s right in the middle of a project, but no, they said to take them back to where I bought them I also took a copy of the e-mail and they would replace them! All it cost me was a little bit of my time - not that I MIND going to my LYS! - and I have a brand new pair of Dreamz circular size 13s.
*EXCELLENT* customer service, and a happy customer/knitter again! :D
By HisGrace on May 06, 2014
4 found this review helpful
Was this review helpful?
Yes
No
Disappointed
I love my size 13 Dreamz fixed circulars. Love how they feel in my hands and how easy they are to knit with. But just two days ago I noticed that the cable on one side is loose, and that needle makes a clicking noise when I knit, as if something inside is loose. This is only the second project I've used these on, so they should have lasted better than this.
2 found this review helpful