Frequently Asked Questions about our website

View all of the FAQs.

If you have any questions, please contact us! We would love to hear from you.

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If live chat is currently online, just click our Live Chat button to ask us any questions you may have (about colors, availability, how a yarn feels, etc.)!
 

Website (General) Questions (see answers below)

1. How does Jimmy Beans use my personal information?
2. How can I give you input on the site?
3. Where do I find information about special events and happenings at Jimmy Beans?
4. How can I update my email notification options and preferences?
5. Who are those extremely good looking fellas that adorn your site?
 

Website (General) Answers

1. How does Jimmy Beans use my personal information?
We only use your personal information to send your order and charge your credit card. We would never buy or sell personal information including email addresses. We will send out a monthly newsletter to all customers on our mailing list. The only way to be on the mailing list is to have signed up in our store, on our newsletters home page, or by creating an account and choosing to receive newsletters. You can update your notifications any time.
2. How can I give you input on the site?
Please contact us with any and all input so we can continue to improve our site!
3. Where do I find information about special events and happenings at Jimmy Beans?
We have a lot of fun things going on, both at the store and abroad! You can keep track of what we are up to on our Events page. You can also follow us on our Blog, on Facebook, and on Twitter.
4. How can I update my email notification options and preferences?
5. Who are those extremely good looking fellas that adorn your site?
First of all, they sure are good looking guys. They are Jimmy's dogs named Wiley and Buddy. Wiley is a greyhound and german shepherd mix and he's on the left. Buddy is a border collie mix and he's on the right.
Wiley and Buddy know how to relax!
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