Okay, just got the felted malabrigo baby lace 100% merino - problem easily resolved. Talked with customer service. The dye lot 04 12 04 of that Cinnabar 194 color had other 'felted' skeins ! A different dye lot is okay & a skein will be shipped out ASAP to me no charge.
Thank you customer service, good job, very friendly & helpful.