September, 2009: Online Knitting Retailer Wins the Coveted BizRate Research "Circle of Excellence" Award. JimmyBeansWool.com finds itself once again among such internet retailing giants as Zappos, Crutchfield, Bath and Body Works, and Fisher-Price. This time, the occasion is BizRate Research's annual recognition of online businesses that provide exemplary customer service. BizRate handed out only 167 "Circle of Excellence" awards this year; the awards were given to online retailers that provide exceptional customer service experiences, as rated by the retailer's own customers. You can view our 2009 Circle of Excellence award by clicking here. Thank you all for your support!