Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Great customer service! I received a timely email letting me know part of my order was back ordered and was asked what I wanted to do. After I responded I received a quick reply back! Thanks for the great service as usual!!-Lisa


This is one of the many reasons that I LOVE shopping at Jimmy Beans Wool. I did not expect you to do such an nice thing and I truly appreciate it! I have had nothing but great service throughout the years and you all continue to provide the excellent customer service that has made me such a loyal customer. Lorraine


Thanks as always to everyone at Jimmy Beans for helping to make my imaginations come true! -Valerie


Oliva said: Dear Jimmy Bean team, Thank you for sending my order. I love the service that you provide and the sweet thank you messages on the receipts. They make me smile! Attached is the latest creation made with your yarn. Thank you!! :o


You are fabulous! I asked you to wait a week to send this and you did! Thank you so much. You always give me great customer service. I wish I lived in Reno so I could visit you all the time. Helen


The staff at Jimmy Beans Wool always goes above and beyond with their service and quality of products. -Aletha


Thanks so much for being SO customer service-oriented. I know that Jimmy Beans Wool will always make sure I've got exactly what I need! You guys are the best! -Myrna


I am super satisfied, ever so appreciative of shipping on a timely basis. Thank you. Barbara


Your newsletter feeds my addiction like no other. Orange and black!! OMG. I don't need any more yarn and here I am going to your website to look at the newest. BTW, love the newsletter. Keep up great work, due to where I live I consider you my LYS. -Barb


Thank you! Your customer service and inventory are what set Jimmy Beans apart from all others! -Barbara
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