Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Thank you so much for letting me knowone of the things that keeps me coming back and coming back to Jimmy Beans is your super customer service. Shirley


A huge thank you to you and all of your staff. I came home to the package of replacement yarn and pieces and replacement tools thanks to you and your wonderful staff. I can't tell you how much I appreciate your incredible customer service and help. - Susan


Nate worked so hard on this! My order arrived today and the Carnelian will be absolutely perfect for my project! - Alanna


The service I received is beyond just Good, I'm satisfied. Anytime I have a problem or concern, your support staff is concerned, professional, and they bend over backwards to help. Thanks!! -Alanna


You guys, SERIOUSLY, are the best! Thank you so very much! - Deanna


Super service THANK YOU! Wanda


The service was excellent!!! We are in small town but Jenna and Gus went above and beyond to help find the right colors for an afghan for our granddaughter for college. Karen




Patti was superb in her knowledge of knitting, gauge and needle size...and ironically knew the pattern I was knitting. She inspired me to want to get this project done quickly. I called her as soon as I was done. I love the team Jimmy Beans Wool employs. Its nice that all of the employees knit and know how to give phone support. I am a big fan!!! - Teresa


Hi just received the 3 books! Thank you thank you! They look great and thank whoever packed as it is pouring here. The box was soaked but thanks to the plastic wrapping the books were dried and I don't have regular postal service so I never know what time to check my mail, but I had a feeling so went out and was very glad I did. Thank you again Jenna and thanks to the rest of ur team there. Great doing business with you. - Christina
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