I just have to say, I have been dealing with y'all for a few years now. Y'all have the best customer service I have ever had. Whether it be by phone or email. I so appreciate how your customer service is. Thank you so much! - Tammy
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Thank you so much! Your service is nothing short of amazing. The girl that helped me was so nice. - Denise
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Thank you so so much for the quick response especially on a weekend. I am very happy so far with my subscription and will definitely recommend your company to my friends.
A + customer service. Kristin
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I just have to write and tell you how awesome you guys & gals are! I ordered 2 of the Hogwarts scarf kits for my nephews and logged in today to see how the back order was coming — only to discover that it had been shipped! I'm happy to have these to work on while we are on vacation and I know 2 little boys who will be thrilled to get them — and might wear them once the weather cools a bit. - Thank you! - Lauaree
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YOU are ALL awesome. I received my beautiful yarn this a.m. It is for my Granddaughter's wedding veil. I am sooo thrilled with your service. I would like to shout my appreciation from the rooftops. What great customer service. Thanks again. Denise
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YOU are ALL awesome.. I received my beautiful yarn this a.m. it is for my Grandaughter's wedding veil. I am sooo thrilled with your service.
thanks a million times. - Denise
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Thank you so much for your quick shipping of this order! I can't believe it! Placed order on Wednesday the 11th, and I am scheduled to receive it today!
Just wanted to say thank you!
Phyllis
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Hello-When I got this yarn, I lined the three skeins up to see if I could tell the one that was a different lot number. Then I checked the lot numbers and I was wrong. This is why I don't hesitate to accept an odd lot number when you folks determine the lots numbers are different but color difference is subtle. Thank you for all of your help. Best Regards Judi
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Hi! I just wanted to tell you how much I am enjoying working with the Malabrigo chunky I ordered from you! Thanks for your great selection and excellent products!
Ann Marie
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I'm always delighted with everything I've bought from you, and impressed by your terrific customer service. As a resident of New York City, I have several good bricks-and-mortar yarn shops to go to, but I often check your website for your vast selection, and because I can rely on the image-color of the yarn depicted to be accurate. The one time you made a mistake by sending me the wrong color of yarn, you bent over backwards to fix it. Thank you so much. I'm a really happy customer. - Francesca
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