Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Thanks! I love doing business with y'all! I don't have a LYS very close to me, and Jimmy Beans is the next best thing. Your customer service rocks, and your HUGE variety of available fibers keep me coming back.


You are the best! I've had such great experiences with your Customer Service Department, in the past and now today. Jimmy Beans is my 'go to' place for yarn, and my first stop when searching. Best regards, Mia


A month or so ago I came into your store for the first time. I really appreciated all the help choosing the right yarn for my project and how the staff made me feel welcomed.-Ellery


I'm really happy with Jimmy Beans Wool - I received my order super fast and you have responded to my question super fast, too. You guys really know what customer service is all about. - Eunice


The support we received from Jimmy Beans Wool was amazing! Very customer service focused. Loved how kid and dog friendly it is!!! -Lori


I truly appreciate all of your help. Anytime I have ever had the need to contact your company's customer support it has always been met with ease and such friendliness. I always feel like I am dealing with people and not so much just a company. Thank you again!!! Felicia


Your customer service is really great! Thank you very much! I will highly recommend you to other foreign customers. - Mélanie


The service and support were excellent!! It was top of the line and could not have been any better! Thank you very much. Jimmy Beans is the best place to shop! -Suzanne


Your service was outstanding! I have made several purchases from you and have never been disappointed. Thank you! -Judy


Hello to all the Happy Beans Excellent service as usual. My order arrived yesterday. You are often quicker with your deliveries than some of the locals. Thanks Sharyn
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