Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Thanks so much, Nate ! As always, your customer service is fabulous! Judy


Thank you so much, Sarah! I really appreciate that! As well as your attention to detail about the lots! The variations would have been very noticeable in my work so I am thankful you let me know about it! I've been ordering from ya'll for quite sometime and have been continually happy! Have a wonderful day! Shelly


Thank you so much. I thought this might be right. I'm excited to start this. Also, thank you for the quick response. Becky


You guys are awesome! The yarn arrived today and you're right, it's blue and it's gorgeous!! Thanks again!! Julie


Y'all are simply amazing! Thanks for great customer service. It's why I love shopping with JBW! - Roberta


I have bought all my yarn from Jimmy Beans Wool since shortly after it was opened. I have enjoyed watching the company grow and I only buy my yarn from Jimmy Beans Wool. I don't always have time to knit every day but, I have recommended many people to check out the web site and to buy their yarn there. Two of my children get me gift certificates from there every Christmas. Thank you again for a wonderful company. - Sue


I just wanted to let you know how happy I am with my yarn order. I ordered the yarn last Saturday morning, and it literally arrived on Monday! Amazing! The yarn is gorgeous-the red kidsilk haze is even more stunning than the photograph on your website. Thanks so much! Karen


Hello, I received my needles today. I appreciate that you shipped them in a box! They arrived in perfect condition! Well done. Thank you for you efforts on my behalf. Marci


Just wanted to thank the staff for providing great customer service. Your website is very easy to use. - Nancy


Way beyond my expectations. I received invaluable help❤️ - Marie
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