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Just wanted to say THANK YOU! I received my order Train Case, Needle storage Case, DPs & Circs merely an hour ago..... Love the little goodies..... I will put all to good use! Project in the works, so I am ready to travel : Well, first my play with new toys! THEN I'll be ready to go anywhere! Thank you very much! I still need to stock up on dependable needles, and plan on adding to the Wish List for my next order in a few weeks.You folks are Terrific! Your selections of yarn....oh my, sooo drool-worthy....such eye candy....!!!
Thank you again,
Linda
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I just spoke to Sarah regarding a problem I was having with yarn I ordered.
She was delightful, very helpful, and solved my problem to my satisfaction.
It is nice to know that large companies care about their customers.
Please know Sarah is an asset and made me happy.
Deena
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Hey Jimmy Bean Family! You have a new, loyal customer for two reasons. You made me laugh and you love dogs. You had me at happy dance and the mojo thing. Love the photos of Wiley and Buddy. Sorry to hear they're no longer with you but sounds like they had a wonderful home. Thanks for your excellent selection of quality yarn, expert customer care, lightning fast shipping, and sense of humor. - Betsy
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Thank you so much for the Namaste gift. That was so thoughtful of you. Thank you for always being on top of my order's. It means a lot to me. You are a terrific company to work with. -Joan
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I just wanted to send a note of thanks to you all. I ordered some needles this past weekend on two separate orders and asked you to combine on the second order. And you did! Thank you so much. I would've paid for separate shipping if need be but I do appreciate the extra effort you all put in to save the packaging and shipping cost. You rock! Happy knitting! -Meaghan
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Hi Jimmy Beans team,
Wow! This was my first order with you, and I am so pleased at the entire experience, from the ease of using your site to the order tracker, the free and very fast shipping, the perfect packaging, the quality of the yarn I received it's gorgeous!, and the little gift you included. It takes a lot of attention and care to put together a flawless and delightful experience especially around the holidays, and I appreciate the folks on your team who make it all happen.
Happy New Year to you all, and thank you. :
Xo, James
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Oh my, where do I begin? I emailed customer service and inquired about a color Pocion. I neglected to say which yarn type or weight but I was answered with the utmost courtesy and patience!!
I have received responses to my questions so quickly that I could say without hesitation that you have one of the best customer service departments EVER! I will continue to be a jimmybeans customer and will tell knitting and crocheting friends where they will find the best service and one of the biggest selections of yarns. Thank you ~Vivian
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I just received my order today! Thank you for the speedy service! Just wanted to send you a shout out! Blessings on your day!! - JoAnne
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Jenna is FANTASTIC! She was so kind, helpful and patient which was wonderful because my knowledge of yarn is nonexistent. Jenna helped me choose the yarn for a one of a kind wedding gift for my friend Ann who is an avid knitter. Jenna asked such thoughtful questions that helped us figure out the very best colors for the bouquet. She also took the time to describe the yarn that was at the shop. This was huge because the variegation was different than some of the pictures online. Thanks again Jenna!!!
Ann, is going to freak when she opens the AnnYarn Bouquet. Since this is one of a kind I have decided to name it the AnnYarn bouquet. Feel free to use the name! ��
Amy
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Thanks! You are one of my TRUSTED sources for yarn and I love and appreciate your terrific service. Gee, I can talk to a real person. How great is that?! - Beth
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