Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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I think you are 5 stars! Kathleen


I've been a customer for many years now and I've always been very satisfied with the customer service which I have received form Jimmy Beans. I have nothing but wonderful things to say about them!Debbie


I just have to say, I have been dealing with y'all for a few years now. Y'all have the best customer service I have ever had. Whether it be by phone or email. I so appreciate how your customer service is. Thank you so much! - Tammy


Thank you so much! Your service is nothing short of amazing. The girl that helped me was so nice. �� - Denise


Thank you so so much for the quick response especially on a weekend. I am very happy so far with my subscription and will definitely recommend your company to my friends. A + customer service. Kristin


I just have to write and tell you how awesome you guys & gals are! I ordered 2 of the Hogwarts scarf kits for my nephews and logged in today to see how the back order was coming only to discover that it had been shipped! I'm happy to have these to work on while we are on vacation and I know 2 little boys who will be thrilled to get them and might wear them once the weather cools a bit. - Thank you! - Lauaree


YOU are ALL awesome. I received my beautiful yarn this a.m. It is for my Granddaughter's wedding veil. I am sooo thrilled with your service. I would like to shout my appreciation from the rooftops. What great customer service. Thanks again. Denise


YOU are ALL awesome.. I received my beautiful yarn this a.m. it is for my Grandaughter's wedding veil. I am sooo thrilled with your service. thanks a million times. - Denise


Thank you so much for your quick shipping of this order! I can't believe it! Placed order on Wednesday the 11th, and I am scheduled to receive it today! Just wanted to say thank you! Phyllis


Hello-When I got this yarn, I lined the three skeins up to see if I could tell the one that was a different lot number. Then I checked the lot numbers and I was wrong. This is why I don't hesitate to accept an odd lot number when you folks determine the lots numbers are different but color difference is subtle. Thank you for all of your help. Best Regards Judi
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