Live Chat

Just check the top right hand corner on any page of our site to see if live chat is currently online. If it is, then just click the button to ask us any questions you may have (about colors, availability, how a yarn feels, etc.)! If live chat is currently offline, you'll be asked if you would like to submit a support request instead. All requests will be answered as soon as possible during our normal business hours.

Live chat is also generally available all days of the week during our normal business hours. For more information, see the times listed below.

Online Support

Email support@JimmyBeansWool.com
Phone Phone: (775)827-YARN (9276)
Toll free phone: (877)JBW-KNIT (529-5648)     (within the United States)
Fax: (775)313-0896
Hours Monday - Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)
Holidays Our Online Support will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24) - usually we are here until around 2pm.
Christmas Day (December 25)

Reno Store Location

Address 1312 Capital Blvd #103
Reno, NV 89502

There are small Capital Blvd signs in the median as you approach the road from either direction on S. McCarran Blvd. After you turn on to Capital Blvd from S. McCarran Blvd:
  • Take your first left.
  • Then, take an immediate left in our building's parking lot.
  • Go around the corner and we are approximately in the center suite of the building.
Phone Phone: (775)827-YARN (9276)
Toll free phone: (877)JBW-KNIT (529-5648)     (within the United States)
Fax: (775)313-0896
Hours Monday - Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)
Holidays Our Reno Retail Store will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24)
Christmas Day (December 25)
Directions

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