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Contact Us

View our Frequently Asked Questions
 

Live Chat

Live Chat is Offline If live chat is currently online, just click this button to ask us any questions you may have (about colors, availability, how a yarn feels, etc.)! This button is also available on all pages of our website in the top right corner. If live chat is currently offline, you'll be asked if you would like to submit a support request instead. All requests will be answered as soon as possible during our normal business hours.

Live chat is also generally available all days of the week during our normal business hours. For more information, see the times listed below.
 

Online Support

Email

support@JimmyBeansWool.com

Phone

Phone: (775)827-YARN (9276)
Toll free phone: (877)JBW-KNIT (529-5648)     (within the United States)
Fax: (775)313-0896

Hours

Monday - Friday: 10am - 6pm
Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)

Holidays

Our Online Support will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24) - usually we are here until around 2pm.
Christmas Day (December 25)

 

Reno Store Location

Address

1312 Capital Blvd #103
Reno, NV 89502

The new location is 4 miles from our previous location around S. McCarran Blvd towards Sparks. There are small Capital Blvd signs in the median as you approach the road from either direction on S. McCarran Blvd. After you turn on to Capital Blvd from S. McCarran Blvd:
  • Take your first left.
  • Then, take an immediate left in our building's parking lot.
  • Go around the corner and we are between Tuff Shed and Sparklett's water.

Phone

Phone: (775)827-YARN (9276)
Toll free phone: (877)JBW-KNIT (529-5648)     (within the United States)
Fax: (775)313-0896

Hours

Monday - Friday: 10am - 6pm
Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)

Holidays

Our Reno Retail Store will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24)
Christmas Day (December 25)

Directions

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Our goal, at Jimmy Beans Wool, is to bring you the best possible selection of knitting yarn, knitting kits, needles, patterns, books and every other accessory you need to complete any project.

We truly hope you enjoy browsing our site, and please let us know if you have any suggestions for improvement!
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