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Live Chat
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Just click the button above to ask us any questions you may have (about colors, availability, how a yarn feels, etc.)! If live chat is currently offline, you'll be asked if you would like to submit a support request instead. All requests will be answered as soon as possible during our normal business hours.
Live chat is also generally available all days of the week during our normal business hours. For more information, see the times listed below.
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Online Support
| Email |
support@JimmyBeansWool.com |
| Phone |
(775)827-9276 |
| Toll Free Phone |
(877)529-5648 (from within the United States and Canada) |
| Fax |
(775)313-0896 |
| Mailing Address |
4850 Joule St. Ste A1
Reno, NV 89502
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| Hours |
Monday - Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)
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| Holidays |
Our Online Support will be closed on the following days:
Thanksgiving Day
Christmas Eve (December 24) - usually we are here until around 2pm.
Christmas Day (December 25)
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Reno Store Location
| Address |
4850 Joule St. Ste A1
Reno, NV 89502
From S. McCarran Blvd: Turn onto S. Rock Blvd. Follow S. Rock Blvd. until you reach Joule St. and turn Right. We are in the second parking lot on the right.
From Mill St: Turn onto S. Rock Blvd. Take S. Rock Blvd. until you come to Joule St. Turn Left onto Joule st. We are in the second parking lot on the right.
If you are coming from our old location at 1312 Capital Blvd. Head south on S. McCarran Blvd until you reach S. Rock Blvd. Turn right onto S. Rock Blvd. and follow it until Joule St. Turn right onto Joule St. We are in the second parking lot on the right.
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| Phone |
(775)827-9276 |
| Toll Free Phone |
(877)529-5648 (within the United States and Canada) |
| Fax |
(775)313-0896 |
| Hours |
We've come to learn that living in this new normal means nothing these days is actually normal. With cases spiking in Nevada and Washoe County, where our retail and warehouse are located, we're making the difficult decision to close our retail shop back up for the next few weeks. The safety of our employees and our customers are of the utmost importance and it's our responsibility to do everything in our control to keep those around us safe.
We'll share again when our doors reopen but for now, we'll continue to offer free US shipping and are always available to help via phone and chat :). We're sending everyone good vibes and great health and look forward to seeing you again in the near future!
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| Holidays |
Our Reno Retail Store will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Day (December 25)
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| Directions |
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