Contact Us

View our Frequently Asked Questions

Live Chat

  Just check the top right hand corner on any page of our site to see if live chat is currently online. If it is, then just click the button to ask us any questions you may have (about colors, availability, how a yarn feels, etc.)! If live chat is currently offline, you'll be asked if you would like to submit a support request instead. All requests will be answered as soon as possible during our normal business hours.

Live chat is also generally available all days of the week during our normal business hours. For more information, see the times listed below.

Online Support

Email support@JimmyBeansWool.com
Phone (775)827-9276
Toll Free Phone (877)529-5648     (within the United States and Canada)
Fax (775)313-0896
Mailing Address 4850 Joule St. Ste A1
Reno, NV 89502
Hours Monday - Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)
Holidays Our Online Support will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24) - usually we are here until around 2pm.
Christmas Day (December 25)

Reno Store Location

Address 4850 Joule St. Ste A1
Reno, NV 89502

From S. McCarran Blvd. Turn onto S. Rock Blvd. Follow S. Rock Blvd. until you reach Joule St. and turn Right. We are in the second parking lot on the right.

From Mill St. turn onto S. Rock Blvd. Take S. Rock Blvd. until you come to Joule St. Turn Left onto Joule st. We are in the second parking lot on the right.

If you are coming from our old location at 1312 Capital Blvd. Head south on S. McCarran Blvd until you reach S. Rock Blvd. (first stop light south of Capital)Turn right onto S. Rock Blvd. and follow it until Joule St. Turn right onto Joule St. We are in the second parking lot on the right.
Phone (775)827-9276
Toll Free Phone (877)529-5648     (within the United States and Canada)
Fax (775)313-0896
Hours Monday - Saturday: 10am - 5pm
Sunday: 11am - 4pm
(Pacific Time)
Holidays Our Reno Retail Store will be closed on the following days:
Easter Sunday
Fourth of July
Thanksgiving Day
Christmas Eve (December 24)
Christmas Day (December 25)
Directions

We provide endless possibilities for you including yarn, knitting gifts, needles, kits, sale yarn, free knitting patterns, and more! Jimmy Beans Wool is Your Local Yarn Store... Online!