account | search | cart view cartWool Watcher - Follow Me to Huge Savings Jimmy Beans Bucks Rewards 5% Back Live Chat is Online
FREE U.S. Flat Rate shipping on orders over $75! $4 U.S. ship on ALL others.
Navigate JBW
Navigate JBW - bottom

Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
View Previous   View more

08/08/2014

Hello there, I received my purchases today. Everything was great. The bags are beautiful. I will be ordering more from you in the future. And they came so fast. Thank you so much. Take care! Margaret

08/07/2014

I just received my shipment of Rios in the mail today a day before I expected it, and I had to write to thank you: the colour is gorgeous, and, as always, I am so impressed by your customer service. In addition to the quick shipment, I spoke to a very helpful salesperson this weekend--I truly appreciate your excellent service! Deanne

07/31/2014

Dear Jimmy Beans. I can't tell you how pleased I am that you shipped my order and it arrived so quickly. I needed the yarn to finish my project and thanks to your superfast shipping I am half way through finishing my shawl. Thanks again, Sue

07/23/2014

Hello JBW.

I am so happy to see my package is on the way!! Thank you for the
absolutely incredibly prompt service. I was worried the yarn would take
days to come in. Guess we know what I will be doing this weekend!!

Virginia

07/14/2014

I received my yarn TODAY!!! What a surprise - sooo QUICK!!! And the yarn - what a beautiful color, and the person matching the two skeins did a great job. I'll be sure to check with you the next time I see yarn I can't live without!!!

Bonnie

07/11/2014

Just wanted to let you know . I recently placed a small, small order for some elastic and stitch markers. I received them in record time with a hand written thank you on my receipt. You don't see customer service like that these days. You guys rock! -Pam

07/11/2014

Just to let you know how much I appreciate your employees great customer service. Today one of your packing/shipping employees went the extra mile with my order, in hopes that the needles will arrive in time for my vacation. That kind of service does not always happen with every company & it does make me want to continue to purchase through your online store & tell everyone I know !!!

Diane

07/01/2014

Thank you, thank you, thank you! I received my wonderful order on 26
June.....just 2 days after shipping and right before we were going to be
gone a couple days! Perfect Timing!!!! Everything about your wonderful
yarn and fiber shoppe is first class: service, components/merchandise,
staff, manner in which you conduct your business, and customer
encouragement....A+++++.
I am one satisfied, pleased, and thankful customer!
Lee Anne

06/24/2014

I just wanted you to know that my yarn arrived this morning...all the way from NV in less than 2 days! Thank you so much for the speedy service! Great job Jimmy Beans!

Linda

06/23/2014

Please pass along to Customer Service!

I just wanted to take a minute to say THANK YOU! Not only was shipping very fast - the products received are FANTASTIC! So thank you very much from a new customer and now a continuing customer. You guys rock!

Thanks again and have a great day!

Brenda
 
 
View Previous   View more
More featured products
More featured products - bottom
We provide Endless Possibilities® for your projects including yarn, fabric, needles, kits, sale yarn, free knitting patterns, and more!