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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Just to let you know how much I appreciate your employees great customer service. Today one of your packing/shipping employees went the extra mile with my order, in hopes that the needles will arrive in time for my vacation. That kind of service does not always happen with every company & it does make me want to continue to purchase through your online store & tell everyone I know !!!



Thank you, thank you, thank you! I received my wonderful order on 26
June.....just 2 days after shipping and right before we were going to be
gone a couple days! Perfect Timing!!!! Everything about your wonderful
yarn and fiber shoppe is first class: service, components/merchandise,
staff, manner in which you conduct your business, and customer
I am one satisfied, pleased, and thankful customer!
Lee Anne


I just wanted you to know that my yarn arrived this morning...all the way from NV in less than 2 days! Thank you so much for the speedy service! Great job Jimmy Beans!



Please pass along to Customer Service!

I just wanted to take a minute to say THANK YOU! Not only was shipping very fast - the products received are FANTASTIC! So thank you very much from a new customer and now a continuing customer. You guys rock!

Thanks again and have a great day!



Thank you very much :- I really appreciated the yarn. I got it in my
postbox yesterday saturday :- I would like to by some more yarn from
you in just a few day. Just fantastic: the yarn, service and fast postage.
Again thank you very much.
Best regards Jorunn


Dear Jimmy Beans Wool:

My order arrived the end of this past week, and not only was it fabulous as always, but you had included some pretty green stitch markers with my loot. BONUS! Thank you so much. That was very thoughtful!

I have been moving a lot over the past few years and your online store has become my LYS. Yes, even now that Iíve moved back to the Phoenix area, I am still a knitter! I appreciate the yarns/good you offer, the way you present them, and of course the wonderful way you treat your customers.

So thank you!



Iíve always received great service and quality yarn from Jimmy Beans. You really filled a void for me when I didnít have a local yarn shop. I just couldnít justify three pairs of purple socks. : Hope to get the chance to see the shop in person one day. -Melissa


Thanks! I am so impressed with the swiftness of delivery. I ordered on a Friday evening and my yarn came to my house on Tuesday at 11:30 am. This included a holiday weekend. Unbelievable!! Very fair shipping price as well. I will be ordering again.

Jane in Maine



Thank you so much for your help!

I have to say I rarely order yarn online unless I know exactly what I've
been looking for, and in my now two times of ordering from your company, I
have received so much personal attention to make sure my orders will be
fulfilled as best as possible. I am so thrilled to have discovered your

Thank you all again for all your help,


I absolutely love your newsletter, and all the tidbits that are incorporated! Many thanksÖ. ss
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