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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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I am so sorry to take so long to reply to your reply. I just want to say thank you for making things right and in time for my friend's birthday. This is just one more reason it is a pleasure to do business with Jimmy Beans Wool. Thanks again.


You guys rock on all levels. You have earned my business and will continue to receive it.



What can I say, I LOVE Jimmy Beans - maybe too much!!!


Hello there, I received my purchases today. Everything was great. The bags are beautiful. I will be ordering more from you in the future. And they came so fast. Thank you so much. Take care! Margaret


I just received my shipment of Rios in the mail today a day before I expected it, and I had to write to thank you: the colour is gorgeous, and, as always, I am so impressed by your customer service. In addition to the quick shipment, I spoke to a very helpful salesperson this weekend--I truly appreciate your excellent service! Deanne


Dear Jimmy Beans. I can't tell you how pleased I am that you shipped my order and it arrived so quickly. I needed the yarn to finish my project and thanks to your superfast shipping I am half way through finishing my shawl. Thanks again, Sue


Hello JBW.

I am so happy to see my package is on the way!! Thank you for the
absolutely incredibly prompt service. I was worried the yarn would take
days to come in. Guess we know what I will be doing this weekend!!



I received my yarn TODAY!!! What a surprise - sooo QUICK!!! And the yarn - what a beautiful color, and the person matching the two skeins did a great job. I'll be sure to check with you the next time I see yarn I can't live without!!!



Just wanted to let you know . I recently placed a small, small order for some elastic and stitch markers. I received them in record time with a hand written thank you on my receipt. You don't see customer service like that these days. You guys rock! -Pam


Just to let you know how much I appreciate your employees great customer service. Today one of your packing/shipping employees went the extra mile with my order, in hopes that the needles will arrive in time for my vacation. That kind of service does not always happen with every company & it does make me want to continue to purchase through your online store & tell everyone I know !!!

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