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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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07/23/2014

Hello JBW.

I am so happy to see my package is on the way!! Thank you for the
absolutely incredibly prompt service. I was worried the yarn would take
days to come in. Guess we know what I will be doing this weekend!!

Virginia

07/14/2014

I received my yarn TODAY!!! What a surprise - sooo QUICK!!! And the yarn - what a beautiful color, and the person matching the two skeins did a great job. I'll be sure to check with you the next time I see yarn I can't live without!!!

Bonnie

07/11/2014

Just wanted to let you know . I recently placed a small, small order for some elastic and stitch markers. I received them in record time with a hand written thank you on my receipt. You don't see customer service like that these days. You guys rock! -Pam

07/11/2014

Just to let you know how much I appreciate your employees great customer service. Today one of your packing/shipping employees went the extra mile with my order, in hopes that the needles will arrive in time for my vacation. That kind of service does not always happen with every company & it does make me want to continue to purchase through your online store & tell everyone I know !!!

Diane

07/01/2014

Thank you, thank you, thank you! I received my wonderful order on 26
June.....just 2 days after shipping and right before we were going to be
gone a couple days! Perfect Timing!!!! Everything about your wonderful
yarn and fiber shoppe is first class: service, components/merchandise,
staff, manner in which you conduct your business, and customer
encouragement....A+++++.
I am one satisfied, pleased, and thankful customer!
Lee Anne

06/24/2014

I just wanted you to know that my yarn arrived this morning...all the way from NV in less than 2 days! Thank you so much for the speedy service! Great job Jimmy Beans!

Linda

06/23/2014

Please pass along to Customer Service!

I just wanted to take a minute to say THANK YOU! Not only was shipping very fast - the products received are FANTASTIC! So thank you very much from a new customer and now a continuing customer. You guys rock!

Thanks again and have a great day!

Brenda

06/23/2014

Thank you very much :- I really appreciated the yarn. I got it in my
postbox yesterday saturday :- I would like to by some more yarn from
you in just a few day. Just fantastic: the yarn, service and fast postage.
Again thank you very much.
Best regards Jorunn

06/08/2014

Dear Jimmy Beans Wool:

My order arrived the end of this past week, and not only was it fabulous as always, but you had included some pretty green stitch markers with my loot. BONUS! Thank you so much. That was very thoughtful!

I have been moving a lot over the past few years and your online store has become my LYS. Yes, even now that Iíve moved back to the Phoenix area, I am still a knitter! I appreciate the yarns/good you offer, the way you present them, and of course the wonderful way you treat your customers.

So thank you!

Best,Holly

05/28/2014

Iíve always received great service and quality yarn from Jimmy Beans. You really filled a void for me when I didnít have a local yarn shop. I just couldnít justify three pairs of purple socks. : Hope to get the chance to see the shop in person one day. -Melissa
 
 
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