Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Great service and great yarn! Couldn't believe how quickly it arrived. Thank you very much!



Jimmy Beans' staff and operations should get the Olympic gold medal for

customer service. I have been a customer for quite a while and I have to

say, that I never ever worry about any problem that arises, because I

know it will be taken care of promptly and efficiently.

Thanks for your professionalism.



Your customer service simply cannot be topped. You've always without exception quickly advised me of the status of my orders and simply cannot possibly exceed your consistently high level of customer service. Unless you wanted to come over and organize my yarn and fabric stash . . . .



Thank you for your email. I loved shopping at your store. Everyone was so helpful and
friendly. Thank you again. Love all that I bought and hope to be back to shop soon - at thevery least will shop on line.



I have always found your customer service to be excellent, and the live-chat people are especially accommodating.



You guys are AMAZING!! No small wonder then that I turn to Jimmy Beans for my purchases. THANK YOU!
- Dayna


Wow! My package arrived in Canada today, taking just over a week to arrive, free of extra duties and taxes! The skeins that you sent me will work just fine with the wool I already have :

Thanks ever so much for such wonderful service I'm sure with a smile :

Back to knitting now!


To whom it may concern,

I wanted to send a note of thanks for your wonderful customer service.

Before leaving for vacation, I realized I could potentially run out of yarn. A day without knitting sounds like torture I quickly placed an online order hoping it would arrive in time. The next day, I called to see the status of my order.

The customer service was top notch. Brittany kindly checked on my order and made sure it would ship out that day.
Of course the order arrived with a personalized note from her :

Thank you for your wonderful customer service!


I make baby blankets for Project Linus and have visited many sites and
purchased a great deal of yarn. Not completely sure how I found you but am
more than pleased with the selection and service. You have made a customer
for life.



I love you guys so much... your customer service is superb. I'll be ordering again soon. Noro anyone?

When someone asks me where to get yarn from online I tell them to get it from Jimmy Beans Wool.

Hugs, Di
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