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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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12/13/2013

You guys are the best!!!! The products you carry are wonderful and your customer service is out of the world. The only complaint I have is that now I find fault when I order things from other companies because I expect the same service and it is hard to come by. Thanks and just wanted to wish you all a very merry Christmas. Thanks for all you do - you are all so great to work with.
Kathy

12/12/2013

Thanks! You guys are Awesome!!!
Jimmy Beans Wool is truly my LYS:
Kristine

12/09/2013

Hi!
I received my package today in flawless condition, and I'm very satisfied
with the yarn, thank you very much!
Cheers, and keep it up,
Livia in Hungary

12/09/2013

I cannot say enough good things about your customer service! I received my wound yarn today in the mail. You went above and beyond to fix my mistake in not ordering my skeins wound in the first place. You've made a customer for life! Thanks so much : Happy holidays to you all.
Diane

12/04/2013

Just received my yarn and it is EXACTLY as ordered-love the heathers. It
arrived in 10 days...quite fast for international shipping.
Your service is great - fast and efficient - selection is great.
I will place another order in the future and will recommend you to family
and friends.

Thank you so much.
Judith

12/04/2013

Thank you! As always, Jessica and the rest of the Jimmy Beans continue to be better than awesome!

Ann

12/02/2013

You are the BEST!!! I ordered on 11/29/13 and it was delivered 12/2/13. Nobody does it better. I work in a yarn shop and tell customers about how great your service is.

Pat

11/27/2013

Hello ~ Happy Thanksgiving week! I'm writing in regards to my order and I can't BELIEVE its already in Denver!!! It should be here today. This
means I will be able to knit up the lace beret for my friend with cancer
before Christmas!

You all are great, I think you're the best in the business and Number ONE
in customer service. Its such a wonderful thing to have your email updates,
and to have my small order treated with such care, well you're just great.
Thank you so much!

Lisa

11/26/2013

I wanted to let you know how much I appreciated the online chat help I received recently in choosing Tosh Merino Light. It was wonderful to have access to someone who could describe the colors so accurately and who was patient and helpful. I love the colors and yarn - they're perfect! Thanks so much for the excellent service.

Best wishes,
Barbara

11/20/2013

Thank you so much for your help! Jimmy beans is always a pleasure,
excellent customer service!

Teela
 
 
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