account | search | cart view cartWool Watcher - Follow Me to Huge Savings Jimmy Beans Bucks Rewards 5% Back Live Chat is Offline
FREE U.S. Flat Rate shipping on orders over $75! $4 U.S. ship on ALL others.
Navigate JBW
Navigate JBW - bottom

Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
View Previous   View more

06/08/2014

Dear Jimmy Beans Wool:

My order arrived the end of this past week, and not only was it fabulous as always, but you had included some pretty green stitch markers with my loot. BONUS! Thank you so much. That was very thoughtful!

I have been moving a lot over the past few years and your online store has become my LYS. Yes, even now that I’ve moved back to the Phoenix area, I am still a knitter! I appreciate the yarns/good you offer, the way you present them, and of course the wonderful way you treat your customers.

So thank you!

Best,Holly

05/28/2014

I’ve always received great service and quality yarn from Jimmy Beans. You really filled a void for me when I didn’t have a local yarn shop. I just couldn’t justify three pairs of purple socks. : Hope to get the chance to see the shop in person one day. -Melissa

05/28/2014

Thanks! I am so impressed with the swiftness of delivery. I ordered on a Friday evening and my yarn came to my house on Tuesday at 11:30 am. This included a holiday weekend. Unbelievable!! Very fair shipping price as well. I will be ordering again.

Jane in Maine

05/20/2014

Woohoo!!

Thank you so much for your help!

I have to say I rarely order yarn online unless I know exactly what I've
been looking for, and in my now two times of ordering from your company, I
have received so much personal attention to make sure my orders will be
fulfilled as best as possible. I am so thrilled to have discovered your
shop!

Thank you all again for all your help,
Liz

04/27/2014

I absolutely love your newsletter, and all the tidbits that are incorporated! Many thanks…. ss

04/22/2014

I ordered from you last week and I had my yarn in 2 days. Fabulous! Thank
you for such great service. I will definitely be shopping with you again.

Donna
Knoxville, TN

04/17/2014

Hello --
Thank you, thank you, a million times thank you. I am just so thrilled you
were able to get this yarn for me. It really made my day, you guys are the
best!!

Have a wonderful holiday weekend....
Brenda

04/14/2014

I have to say, I love you people. When I see something I want to make, I want to start yesterday, know what I mean? You guys waste no time on shipping things out, I always find what I need, and you have been so great helping me. Y'all are the best!

Polly

04/13/2014

What amazing service you have!!! I live in Syracuse NY and I placed an order Wednesday the 9th and I received it today Saturday the 12th across the country in 3 days.

Mary Anne

04/06/2014

I ordered some yarn on Saturday and received a confirmation of shipment email the next day. That's Sunday.

I am impressed.

I have been purchasing yarn from another company for quite some time but I think I have just changed my shopping habits.

Thank you for understanding timeliness. I look forward to working with you in the future.

Mary
 
 
View Previous   View more
More featured products
More featured products - bottom
We provide Endless Possibilities® for your projects including yarn, fabric, needles, kits, sale yarn, free knitting patterns, and more!