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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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Dear Jimmy Beans Wool:

My order arrived the end of this past week, and not only was it fabulous as always, but you had included some pretty green stitch markers with my loot. BONUS! Thank you so much. That was very thoughtful!

I have been moving a lot over the past few years and your online store has become my LYS. Yes, even now that I’ve moved back to the Phoenix area, I am still a knitter! I appreciate the yarns/good you offer, the way you present them, and of course the wonderful way you treat your customers.

So thank you!



I’ve always received great service and quality yarn from Jimmy Beans. You really filled a void for me when I didn’t have a local yarn shop. I just couldn’t justify three pairs of purple socks. : Hope to get the chance to see the shop in person one day. -Melissa


Thanks! I am so impressed with the swiftness of delivery. I ordered on a Friday evening and my yarn came to my house on Tuesday at 11:30 am. This included a holiday weekend. Unbelievable!! Very fair shipping price as well. I will be ordering again.

Jane in Maine



Thank you so much for your help!

I have to say I rarely order yarn online unless I know exactly what I've
been looking for, and in my now two times of ordering from your company, I
have received so much personal attention to make sure my orders will be
fulfilled as best as possible. I am so thrilled to have discovered your

Thank you all again for all your help,


I absolutely love your newsletter, and all the tidbits that are incorporated! Many thanks…. ss


I ordered from you last week and I had my yarn in 2 days. Fabulous! Thank
you for such great service. I will definitely be shopping with you again.

Knoxville, TN


Hello --
Thank you, thank you, a million times thank you. I am just so thrilled you
were able to get this yarn for me. It really made my day, you guys are the

Have a wonderful holiday weekend....


I have to say, I love you people. When I see something I want to make, I want to start yesterday, know what I mean? You guys waste no time on shipping things out, I always find what I need, and you have been so great helping me. Y'all are the best!



What amazing service you have!!! I live in Syracuse NY and I placed an order Wednesday the 9th and I received it today Saturday the 12th across the country in 3 days.

Mary Anne


I ordered some yarn on Saturday and received a confirmation of shipment email the next day. That's Sunday.

I am impressed.

I have been purchasing yarn from another company for quite some time but I think I have just changed my shopping habits.

Thank you for understanding timeliness. I look forward to working with you in the future.

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