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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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09/17/2014

To whom it may concern,

I wanted to send a note of thanks for your wonderful customer service.

Before leaving for vacation, I realized I could potentially run out of yarn. A day without knitting sounds like torture I quickly placed an online order hoping it would arrive in time. The next day, I called to see the status of my order.

The customer service was top notch. Brittany kindly checked on my order and made sure it would ship out that day.
Of course the order arrived with a personalized note from her :

Thank you for your wonderful customer service!
Kelly

09/16/2014

I make baby blankets for Project Linus and have visited many sites and
purchased a great deal of yarn. Not completely sure how I found you but am
more than pleased with the selection and service. You have made a customer
for life.

Penny

09/15/2014

I love you guys so much... your customer service is superb. I'll be ordering again soon. Noro anyone?

When someone asks me where to get yarn from online I tell them to get it from Jimmy Beans Wool.

Hugs, Di

08/31/2014

Thank you so much Gus,
I live on the East Coast, but find myself ordering from Jimmybeans more and more often. The prices are great, and more importantly to me, the customer service is absolutely the best! Thank you again for all of your help.
Diana

08/22/2014

Many, many thanks for your excellent customer support. I am an appreciative
customer. Shirley

08/22/2014

I am so sorry to take so long to reply to your reply. I just want to say thank you for making things right and in time for my friend's birthday. This is just one more reason it is a pleasure to do business with Jimmy Beans Wool. Thanks again.
Sincerely,
Patricia

08/19/2014

You guys rock on all levels. You have earned my business and will continue to receive it.

-Pamela

08/16/2014

What can I say, I LOVE Jimmy Beans - maybe too much!!!
-Karyn

08/08/2014

Hello there, I received my purchases today. Everything was great. The bags are beautiful. I will be ordering more from you in the future. And they came so fast. Thank you so much. Take care! Margaret

08/07/2014

I just received my shipment of Rios in the mail today a day before I expected it, and I had to write to thank you: the colour is gorgeous, and, as always, I am so impressed by your customer service. In addition to the quick shipment, I spoke to a very helpful salesperson this weekend--I truly appreciate your excellent service! Deanne
 
 
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