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Customer Comments and Testimonials

Our goal, at Jimmy Beans Wool, is to provide the best possible selection and customer service of any yarn store you've ever been to (or at least seen online)!! We listen to our customer comments both positive and negative to continually improve the Jimmy Beans Wool shopping experience.

The following comments were provided to us from our customers, and wanted to pass them along. Please let us know if you have any suggestions for improvement!
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04/14/2014

I have to say, I love you people. When I see something I want to make, I want to start yesterday, know what I mean? You guys waste no time on shipping things out, I always find what I need, and you have been so great helping me. Y'all are the best!

Polly

04/13/2014

What amazing service you have!!! I live in Syracuse NY and I placed an order Wednesday the 9th and I received it today Saturday the. 12th across the country in 3 days.
Mary Anne

04/06/2014

I ordered some yarn on Saturday and received a confirmation of shipment email the next day. That's Sunday.

I am impressed.

I have been purchasing yarn from another company for quite some time but I think I have just changed my shopping habits.

Thank you for understanding timeliness. I look forward to working with you in the future.

Mary

03/11/2014

Thank you! Thank you! Thank you!

I have just received my Aquamarine Swans Island Birthday Bouquet, bought for me by my hubbie for my soon to arrive personal holiday. It is absolutely GORGEOUS!!! The soft yarn, the cowl pattern, and the beautiful presentation in bud vase with bow, needles, and jeweled stitch markers is the most creative marketing of luxury yarn that I have seen in my many years of knitting! I can't wait to have that yarn on my needles after my birthday. Keep up the good work!!!

Kathy

03/11/2014

Okay, ordered it Saturday. In my mailbox today.

I'm super impressed. THIS is service.

Thank you!

J.

03/05/2014

I have placed 1 order with your company besides this new order and I have to say....excellent customer service!!!! I received my package very quickly last time, your response for this order was very timely. I will continue to order from you and have referred your business to everyone I know!!! Thanks for the great service! It is much appreciated!!

Hollie

03/04/2014

Dear Jimmy,
I just wanted to let you know how much I appreciate your company. My orders
are always correct, sent promptly, carefully packaged and easy to track
when they should arrive. The attention to these details show me you care
about your business and me as a customer. Thank you for doing such a great
job. I highly recommend your company to everyone.
Thank you, Shawn

02/28/2014

My first visit to your wonderful shoppe was such a highlight: everything about it: your welcome, your staff, my purchases, and even a tour of your warehouse for my husband and I. The ambiance of your shoppe truly defined Jimmy Beans Wool. And not forgetting to mention: the layout of your shoppe with all its goods and offerings is so welcoming and enticing!

Glad to know I can continue to be a recipient of your Newsletter AND customer.

Blessings to all of you at Jimmy Beans Wool,

Lee Anne

02/28/2014

I just want to tell you what a WONDERFUL website and fabulous product line you have! I am a fiber artist who uses all sorts of yarns in my artwork, from fine to super bulky and novelty yarns, and your site is the best I've found to date. Your prices are great, your wide range of products are great, and your website is super easy to use. I will definitely be back, time and time again. Plus I'm a dog person, too! I also SO love the fact that you are involved in humanitarian efforts. That means the world to me, since it's the way I try to live my life as well.
Patricia

02/28/2014

I wish I could recall the names of everyone who helped me with my recent order-I neglected to write down names I spoke with several and had on an online chat.

Your staff is one of the most professional and helpful that I have ever dealt with online or in person.

Congratulations on running a fine business. I look forward to making future purchases and will share the site with all of my crafty friends.

Most sincerely,

Jodine
 
 
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