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1. How quickly will my order be shipped?
We ship orders every day between Monday and Friday. We strive to reply to your order the same day it is received (or the following day depending on when it was received). We will let you know if all items are in stock, and if not, provide alternatives and an estimate on when we expect to receive those items.
If you place an order on the weekend, we ship all in-stock items on Monday morning following the weekend.
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2. How much is shipping?
Regular shipping within the United States is free for orders over $75 and $4 for all other orders within the United States.
International shipping cost will be the actual cost of the shipment. You can choose either USPS First Class International or USPS Priority Mail International depending on whether you would like tracking and delivery confirmation for your packages.
- US Domestic standard flat rate shipping includes delivery confirmation which can be tracked on the USPS website. The only exception is pattern only orders because the USPS will not accept a delivery confirmation package that is only the thickness of a couple sheets of paper and does not weigh more than a couple ounces. All packages that can have delivery confirmation will have delivery confirmation included.
- US Domestic standard flat rate shipping with signature confirmation means the package will not be left at the destination without a signature. This is more secure where mail may stay in a shared space such as an apartment building.
- USPS First Class International is for international orders and does not include tracking or delivery confirmation. This is the least secure way to ship internationally and we cannot be responsible if packages are lost in transit. We will send you a confirmation when your package is shipped, but a claim cannot be filed through the USPS for First Class International packages if it does not arrive.
- USPS Priority Mail International is for international orders and does include tracking and delivery confirmation. This is the MOST secure way to ship internationally as the package can be tracked in transit and can be tracked down easier if it gets lost. A claim can be filed through the USPS for Priority Mail International packages if it does not arrive.
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| United States |
$0 and up |
Standard flat rate within US |
$4.00 |
| United States |
$0 and up |
USPS Signature Confirmation |
$5.95 |
| All other countries |
$0 and up |
USPS First Class International (no tracking or delivery confirmation) |
Actual Cost |
| All other countries |
$0 and up |
USPS Priority Mail International (includes tracking and delivery confirmation) |
Actual Cost |
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3. What shipper do you use?
We use US Postal Service for most domestic shipments and all international shipments. US Postal Service has proven to be extremely reliable and fast. We will also ship packages via UPS based on destination and weight of the package. All international shipments will be US Postal Service, however, since it is significantly less expensive and they offer tracking if you go with the Priority Mail International option.
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4. Can I ship to an address outside the United States?
Yes, you can. The sun never sets on Jimmy Beans and we ship orders around the world. International shipping, however, can be more expensive than domestic shipping within the United States. Due to recent changes in international shipping costs, we have been forced to begin charging the actual shipping cost instead of a flat rate for international orders. You can still choose USPS First Class International (without tracking) or USPS Priority Mail International (with tracking). We will email you a shipping quote after you order to make sure everything sounds acceptable prior to us sending the package.
Please contact us if you have trouble entering your address, or would like to coordinate your shipment.
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5. If I am ordering from outside the United States, how will my package be shipped?
We will send you a shipping quote for both US Postal Service First Class International (without tracking) and Priority Mail International (with tracking). You can choose the shipping method you prefer. If we do not hear back from you within 10 days we will ship your package via USPS First Class International (without tracking). You will receive an email confirmation when the package is shipped.
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6. What if I would prefer expedited shipping?
We can offer expedited shipping via UPS. If you are interested in expedited shipping, you will have to pay the actual shipping costs. Since the cost of expedited shipping varies greatly based on destination and package weight, we cannot quote you a price until we know what would be in the package. Please contact us if you require expedited shipping.
Also, before deciding expedited shipping will be required, remember we drop off all USPS packages at the USPS bulk mail facility and have had great success in customers receiving their packages very quickly. Very often, packages being sent from us to the east coast have arrived in a couple days! Most of the time you will receive your package so quickly that the extra cost of expedited shipping may not be worth it for you. Please contact us if you have further questions.
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7. How can my package be tracked if it does not arrive and how would signature confirmation help?
Signature confirmation means your package will not be delivered until you sign for it. We HIGHLY recommend signature confirmation if you live in an apartment building or anywhere your package will sit outside. We include tracking with your purchase, and this will show if a package is delivered to your address, but we have had problems with packages disappearing once they are delivered to apartment buildings. We cannot be held responsible for packages delivered to the address, but not received.
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8. Can I pick up my order in your store?
Yes, you can pick up your order in our Reno store location during normal business hours as posted on our contact us page. If you are interested in picking up your order, please email us after you receive your confirmation, or call to place a phone order and explain you would like to pick your order up. All of our products are available for sale in our store, so just let us know you would like to pick it up in person and we can make arrangements.
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