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1. How quickly will my order be shipped?
We ship orders every day of the week. We strive to reply to your order the same day it is received (or the following day depending on when it was received). We will let you know if all items are in stock, and if not, provide alternatives and an estimate on when we expect to receive those items.
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2. How much is shipping within the United States?
- Free US shipping for orders over $75!
- We will choose between USPS and UPS to ship your package. UPS is generally used for heavier packages. It may be hard to believe, but USPS is almost always much faster than UPS from our shipping location. We frequently have packages sent from Nevada to the east coast via USPS arrive within in a couple days!
- Standard flat rate shipping (within the United States) includes delivery confirmation which can be tracked on the USPS or UPS website (depending on the method of shipment).
- Standard flat rate shipping (within the United States) with signature confirmation means the package will not be left at the destination without a signature. This is more secure where mail may stay in a shared space such as an apartment building.
- Flat rate means the package weight does not affect the shipment prices. You can order as much as you like for the same low price!
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| $0 - $74.99 |
Standard Flat Rate |
$4.00 |
| $75.00 and up |
Standard Flat Rate |
FREE |
| $0 - $74.99 |
Signature Confirmation Flat Rate |
$6.20 |
| $75.00 and up |
Signature Confirmation Flat Rate |
$2.20 |
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3. How do you ship to addresses within the United States?
We use US Postal Service for most domestic shipments and all international shipments. US Postal Service has proven to be extremely reliable and fast over the course of shipping hundreds of thousands of packages. We may also decide to ship packages via UPS based on destination and weight of the package.
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4. Can I ship to an address outside the United States? If so, how much will shipping cost?
Yes, you can. The sun never sets on Jimmy Beans and we ship orders around the world. International shipping, however, is generally more expensive than domestic shipping within the United States.
We charge the actual shipping cost for international addresses. You can still choose USPS First Class International (without tracking) or USPS Priority Mail International (with tracking). We will email you a shipping quote after you order to make sure everything sounds acceptable prior to us sending the package.
Please contact us if you have trouble entering your address, or would like to coordinate your shipment.
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5. How do you ship to addresses outside the United States?
We will send you a shipping quote for both US Postal Service First Class International (without tracking) and US Postal Priority Mail International (with tracking). You can choose the shipping method you prefer. You will receive an email confirmation when the package is shipped.
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6. What if I would prefer expedited shipping?
We can offer expedited shipping via UPS. If you are interested in expedited shipping, you will have to pay the actual shipping costs. Since the cost of expedited shipping varies greatly based on destination and package weight, we cannot quote you a price until we know what would be in the package. Please contact us if you require expedited shipping.
Also, before deciding expedited shipping will be required, remember we drop off all USPS packages at the USPS bulk mail facility and have had great success in customers receiving their packages very quickly. We frequently have packages sent from Nevada to the east coast via USPS arrive within in a couple days! Most of the time you will receive your package so quickly that the extra cost of expedited shipping may not be worth it for you. Please contact us if you have further questions.
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7. How can my package be tracked if it does not arrive and how would signature confirmation help?
Signature confirmation means your package will not be delivered until you sign for it. We recommend signature confirmation if you live in an apartment building or anywhere your package will sit outside. We include tracking with your purchase, and this will show if a package is delivered to your address, but we have had problems with packages disappearing once they are delivered to apartment buildings. We cannot be held responsible for packages delivered to the address, but not received.
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8. Can I pick up my order in your store?
Yes, you can pick up your order in our Reno store location during normal business hours as posted on our contact us page. If you are interested in picking up your order, please email us after you receive your confirmation, or call to place a phone order and explain you would like to pick your order up. All of our products are available for sale in our store, so just let us know you would like to pick it up in person and we can make arrangements.
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